Frequently Asked Questions

Everything you need to know about shopping with Dr Trust Fashion.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Exchanges are free, while returns for a refund may incur a small processing fee.

How do I determine my correct size?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results to our chart, as our high-performance fabrics are designed for a tailored fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Can I track my order in real-time?

Yes. Once your order is dispatched, you will receive an email confirmation with a tracking number and a link to our tracking portal to monitor your shipment's progress.

Are your materials sustainably sourced?

At Dr Trust, we prioritize ethical manufacturing. 80% of our current fashion line is made from organic cotton or recycled polyester, and we are committed to reaching 100% sustainability by 2025.