Returns & Exchanges
At Dr Trust, we want you to be completely satisfied with your fashion purchase. If your item isn't the perfect fit, you can return or exchange any unworn products within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Pack Your Items
Place the items in their original packaging with all tags attached to ensure they are protected and eligible for a full refund.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.